Privacy Policy

A. Introduction

Your privacy matters to us. This document explains how Handi's Barbershop(hereinafter: "the Barbershop", "we" or "Handi's") collects, uses, stores, and protects personal information that is provided or gathered when using the handis.co.ilwebsite (hereinafter: "the Site"), as well as during other interactions with the Barbershop — including on social media, WhatsApp, and digital campaigns.

Use of the Site and its related services (including consent to the use of cookies, where presented) constitutes your agreement to the terms of this policy.

B. Types of Information Collected

In the course of operating the Site and its related services, the following types of information may be collected and processed:

1) Technical and site-usage information

• IP address and approximate geographic location (city/region level).
• Browser type, operating system, screen resolution, internet service provider.
• General browsing data: pages viewed, visit duration, referral source, on-site actions (such as clicks/scrolling).

2) Information you provide voluntarily

• Full name, phone number, email address, city/region.
• Details you provide in the contact form, on WhatsApp, on Facebook/Instagram, in phone calls, or in correspondence.
• Details required to book an appointment (such as service type, preferred date/time) through a booking/calendar system (such as Calmark or a similar system).
• Personal notes you choose to add (for example: haircut/beard preferences) — only if you choose to provide them.

3) Information collected via measurement and marketing tools (where implemented on the Site)

• Analytics tools (Google Analytics / GA4) — to improve the Site and user experience.
• Advertising and measurement tools (Meta Pixel, TikTok Pixel) — to analyze campaigns and measure conversions.

The measurement and marketing tools (analytics, Meta and TikTok) load only after you give consentvia the cookie banner. You can change your consent at any time through the "Cookie settings" link in the site footer. No measurement/marketing cookies are set before consent.

C. Purposes of Use

The personal information is collected and used for the following purposes:

• Proper operation of the Site and improving the browsing experience.
• Responding to inquiries, making contact, and providing information/pricing/service.
• Booking appointments and managing the reservations calendar.
• Marketing and updates (for example: promotions, reminders, content) via phone/WhatsApp/email/social media — subject to applicable law and your preferences.
• Analyzing campaign performance (Google/Meta) and improving advertising and measurement.
• Information security, prevention of misuse, and protecting the Barbershop's rights.
• Compliance with legal requirements (as needed).

D. Disclosure to Third Parties

The Barbershop does not sell personal information to third parties. However, we may share information with technology service providers acting on our behalf, and only to the extent required to provide the services, for example:

• Hostinger — website hosting and maintenance (servers).
• Calmark — appointment booking and calendar management.
• Google (Analytics / GA4) — usage analytics and site improvement.
• Meta (Facebook/Instagram) Pixel — campaign and conversion measurement.
• TikTok Pixel — campaign and conversion measurement.

These providers act as data processors on our behalf, in accordance with their own privacy policies and agreements, and are not permitted to make independent use of the information beyond providing the service. Some providers (Google, Meta, TikTok) operate outside Israel, so information may be processed or stored on servers abroad under accepted security standards.

We may transfer information if required to do so by law/court order, or in order to protect our rights, secure the Site, and prevent fraud.

E. Cookies and Similar Technologies

The Site may use cookies and monitoring technologies for the purpose of:

• Basic operation of the Site.
• Analyzing and improving performance and user experience.
• Campaign measurement and remarketing, where enabled.

You may block/delete cookies through your browser settings. Some functions on the Site may not work fully after blocking.

Some information may be stored on third-party servers outside Israel (for example Google/Meta), in accordance with their policies and accepted information security standards.

F. Information Security and Data Retention

We take reasonable and accepted security measures (such as SSL, access permissions, periodic backups). That said, it is not possible to guarantee absolute security in the transmission of information over the internet.

Retention periods (general):

• Inquiries/correspondence/leads — up to 24 months, unless there is a business/legal need to retain them longer.
• Accounting data — in accordance with legal requirements (where relevant).
• Statistical data — may be retained anonymously for analytical purposes.

G. User Rights

Under the Protection of Privacy Law, 5741-1981 (including Amendment 13), you may request to:

• Review the information stored about you.
• Correct inaccurate/incomplete information.
• Delete personal information (subject to legal retention obligations).
• Stop receiving mailings/marketing — at any time, by notifying us.
• Withdraw consent for measurement/marketing cookies — at any time via "Cookie settings" in the footer.

We will handle your request within a reasonable time and in accordance with the law. If you believe your rights have been violated, you have the right to lodge a complaint with the Israeli Privacy Protection Authority at the Ministry of Justice.

H. External Links and Embedded Content

The Site may include third-party links or embedded components (for example: Google Maps, Instagram, Facebook, YouTube). We have no control over their privacy policies, and we recommend reviewing each platform's policy separately.

I. Minors

The Barbershop's services are intended for the general public. If information is provided by a minor — this is the responsibility of the person submitting it and is subject to parental/guardian consent as required. If we become aware that information was collected from a minor in a manner inconsistent with the law or without the required consent, we will act to delete it to the extent possible.

J. Changes to This Policy

We may update this privacy policy from time to time in accordance with technological/business/regulatory changes. The current version will be published on this page and will take effect upon its publication.

K. Contact Details

For questions, inquiries, or to exercise your rights under this policy, you can contact us: